Privacy Policy

1. Introduction

TestNeo.ai ("we," "our," or "us") is committed to protecting the privacy of its users. This Privacy Policy explains how we collect, use, and protect your personal data when you use our AI-driven test automation platform.

2. Information We Collect

We collect the following types of data:

• Personal Information: Name, email address, phone number, and payment details (for paid subscriptions).
• Usage Data: Any test scripts, logs, or related data users upload for test automation purposes.
• Cookies and Tracking Technologies: To enhance user experience and platform functionality.

3. How We Use Your Information

We use collected data for the following purposes:

• To provide and maintain our test automation services.
• To process payments and manage subscriptions.
• To improve our AI models and automation recommendations.
• To communicate with users regarding updates, promotions, and service notifications.
• To ensure security, detect fraud, and comply with legal obligations.

4. Data Sharing and Disclosure

We do not sell or rent personal data. However, we may share data with:

• Third-party payment processors for handling transactions securely.
• Service providers assisting with analytics, hosting, and customer support.
• Legal authorities when required to comply with legal obligations or protect our rights.

5. Data Security

We implement industry-standard security measures to protect user data from unauthorized access, alteration, or loss. However, no online service is completely secure, and users should take precautions when sharing sensitive data.

6. Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, or dispute resolution. Users can request data deletion by contacting us.

7. User Rights

Users may:

• Access and update their personal information.
• Opt out of marketing communications.
• Request data deletion or portability.
• Restrict or object to data processing under applicable laws.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience. Users can manage cookie preferences through their browser settings.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notifications.

11. Contact Us

For privacy-related inquiries, contact us at contact@testneo.ai